Back to all news

Show your love with... Window Visits!

April 2nd, 2020

UPDATE: Effective immediately, all communities have implemented a 'No Visitor Policy'

Points West Living, along with its operations group Connecting Care is committed to reducing the threat of COVID-19 to residents and employee care partners. We have implemented social distancing, meticulous cleaning, and screening to minimize potential exposure of our communities to COVID-19. That includes strict adherence to government directed limitations on visiting.

Greeters and security staff are monitoring entrances in all of our communities to ensure visiting restrictions are observed.

Visiting restrictions:

Please see new 'NO VISITOR' policy article for new restrictions (   

Nonessential visitors

If you don’t fit the definition of ‘essential visitor’ please consider other ways of showing your love.

  • Pick up the phone and call for a catch-up; we’ll do our very best to connect you. 
  • If you’d like to organize a window visit (as PWL Lac La Biche resident Paul Wowk is doing in photo above), let us know and we’ll try to help with that too
  • If you have concerns, please call your community for more information.

Thank you for helping us reduce the spread and take the needed steps to keep everyone healthy and safe.


Photo: Resident Paul Wowk, on the phone in the reception area of PWL Lac La Biche, is thrilled to visit with his son, daughter and son-in-law through the window and to their cell phone (on speaker).

Back to all news

This news service is for and about you. If you have feedback, photos and story ideas you'd like to contribute, please email them to