News

Back to all news

Isolation gifts and some kitty love ease the move-in transition for new residents

June 24th, 2020

Two of Points West Living Lloydminster’s newest residents will be coming out of isolation any day now. Marilyn and Rusty Russell joined the community on June 12th, and due to COVID restrictions the couple had to begin their residency with 14 days of self-isolation. Hardly an ideal start to a momentous move, but employee care partners have taken every opportunity to make the transition as smooth and positive as possible.

Hard for new residents

“We all know how tough this pandemic has been on our current residents and care partners, but it is exceptionally hard for new residents who are joining us,” says Recreation Therapist Karly McDonald. “Coming into a new community where so much is unfamiliar can be especially hard when you are bound to your room.”

To ease that sense of isolation, Karly presented the Russells with a welcome/isolation gift bag including snacks, word puzzles, colouring books, community newsletter, and a resident-created brochure about life at PWL Lloydminster. This same gift bag is given to two other new residents who joined the community during COVID.

Cuddles with George

During the administrative part of Marilyn and Rusty’s move-in they talked about their love of animals. “So we had our cat George join us,” says Karly. “He may have taken over the meeting, but they thoroughly enjoyed his cuddles and willingness to sign documents for them!”

“Restructuring how our move-ins are carried out for our new residents allows our residents to feel welcomed, and in return it has promoted trust and strong rapport-building with all of our care partners more quickly.”

Photos: Marilyn and Rusty Russell get help with moving in to PWL Lloydminster from Recreation Therapist Karly McDonald, and George the resident cat.

Back to all news

This news service is for and about you. If you have feedback, photos and story ideas you'd like to contribute, please email them to news@pointswestliving.com

---------------------------------------------------------------------------------------------------