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Wainwright - FAQ

When did the site open?

This beautiful four storey community opened in August of 2010.

How many of the 91 units will be available for Low Income Seniors and what will their rent be?

59 suites are available for low to moderate income seniors
Please see the tables below. All Rates are approximate.

Designated Supportive Living Suite Number of Suites Rental Rates Per Month
(July 2015)
Studio Suite 59 $1951.00
Additional DSL Person in Suite   $1951.00
Additional Person in Suite   $625.00

 

 

Independent Supportive Living Suite (ISL) Number of Suites Rates
1 and 2 Bedroom Suite 32 Rental and Life Lease available.
Please call for appointment.

 

Is there a choice in room size, layout?

There are two styles of Studio suites; single and 1 bedroom suites for couples.  There are 4 styles of ISL Suites: 1 and 2 bedroom. See Floor Plans 

Are appliances included?

Yes, in all of the Studio Apartments you will find a small fridge.  Some suites also come with a microwave and kitchen sink.  The ISL suites are equipped with 5 appliances; fridge, stove, dishwasher, washer and dryer.

What services does the rent cover?

The 59 Designated Supportive Living Suites include weekly light housekeeping, weekly linen laundry, basic cable, power, heat and water, and three meals per day and snacks. Extras would include telephone and personal laundry.  The 32 Independent Supportive Living suites have 2 options, rental and life lease. The rental option with full kitchens includes the main meal, weekly light housekeeping, weekly linen laundry, basic cable, power, heat, water and the option of adding other services. The life lease option has a monthly fee that includes basic cable, power, heat, and water and the option of adding other services.

How often does the rent go up, and by how much?

Rental rates, if they change, would increase 1 time per year. Any increase for Designated Supportive Living suites is based on Alberta Health setting Long Term Care Room Rental Rates.

Tell us about the staffing. Who will be in charge of the building? Who will be caring for the tenants and what type of care will they provide? What are their qualifications? Where did they receive their training?

There will be Certified Health Care Aides (HCA) providing most of the hands-on personal care such as bathing, grooming, dressing, toileting, medication assistance and other services to the residents.  Licensed Practical Nurses (LPN) will perform nursing care functions, such as injections, wound dressings, and any other tasks that do not fall within an HCA’s scope of practice.

The site will have an experienced Manager managing the day-to-day operations. Support to the Manager will be provided by Connecting Care (the Manager).   Other staff employed by Points West will assist with hospitality services, such as food services, housekeeping, and maintenance.

Alberta Health Services will provide Health Care Professionals for case management.  The Case Manager, in collaboration with Team (resident and family/ guardian, LPN, HCAs), will develop the plan of care to meet the resident’s needs and oversee the implementation and evaluation of the plan. On Call services by Registered Nurses will be provided by the Alberta Health Services Home Care program.

Will this site have Home Care in the Independent Supportive Living suites?

Yes, home care services will be provided by Points West Living Health Care Aides (HCA) for residents assessed by Alberta Health Services. Case Management services will continue to be provided by Alberta Health Services.

What types of on-site Amenities is there?

Hair Salon; Exercise Room; Assisted Spa Tub Room; Multi-Purpose Room; Guest Room; Cottage Living Rooms; Cottage Kitchens; Laundry Rooms; Ample Parking; Patios; 2nd Floor Decks; Courtyards (secure and non-secure); Walking Paths; and Gardens.

Who provides the food? Does it come in frozen? Where is it prepared and by whom? Is there a dietician involved in the planning of the meals and special diets?

Points West Living provides home-made meals. We offer residents a variety of choices, allowing them to enjoy local favourites, familiar foods and specialties. Fresh fruits and vegetables are used when possible.  All food is prepared fresh daily, on-site by staff of Points West Living Wainwright.  Staff are trained in food preparation and handling. The staff prepare food based on a 9-week menu cycle. Menus are based on The Canada Food Guide and are approved by a Dietary Technologist. Special diets are available and managed on site including:  low sodium, low calorie, celiac, thickened, minced, pureed, and diabetic.

11) Q: If the menus are pre-planned, what about holidays, special events, or requests?

While there is a 9-week menu cycle, there is always flexibility within that cycle. All menus are reviewed monthly with special consideration given for holidays; special events and occasions; as well as residents' requests.

Will there be a Physician on call?

No.  Supportive Living is considered community based, not medical facility based.  Residents would maintain their Physician in the community and would continue accessing physician services in same manner as before moving to Points West Living. Doctors may choose to make house calls to your suite.

Who can reside at Points West Living?

 Points West Living – Designated Supportive Living
The 59 Designated Supportive Living residents will be assessed by Alberta Health Services through Coordinated Access for Points West Living. Inquiries on the assessment and placement process can be obtained by contacting the Alberta Health Services at 1-855-371-4122.

Points West Living – Independent Supportive Living
The 32 ISL suites are available to individuals wishing to have the services offered by Points West Living Wainwright (safe environment, meals, housekeeping, recreation, 24/7 emergency staffing).  Please contact the office at 780-845-2080 or email at gm.wainwright@pointswestliving.com.

Download a copy of the FAQ here