Wainwright - FAQ

When did the community open?

This beautiful four-storey community opened in August 2010. 48 Suites were added in 2018.

How many of the suites will be available for Low Income Seniors and what will their rent be?

69 suites are available for low to moderate-income seniors. Please see the tables below. All Rates are approximate.

Is there a choice in room size, layout?

There are two styles of Studio suites; single and 1 bedroom suites for couples. There are numerous styles of ISL Suites: 1 and 2 bedrooms. See Floor Plans.

Are appliances included?

In all of the Studio Apartments, you will find a small fridge. Some suites also come with a microwave and kitchen sink. The ISL suites are equipped with 5 appliances; a fridge, stove, dishwasher, washer, and dryer.

What services does the rent cover?

The Designated Supportive Living Suites include weekly light housekeeping, weekly linen laundry, power, heat and water, and three meals per day and snacks. Extras would include telephone, cable, and personal laundry. The Independent Supportive Living suites have full kitchens including the main meal, weekly light housekeeping, weekly linen laundry, power, heat, water, and the option of adding other services.

How often does the rent go up, and by how much?

Rental rates, if they change, would increase 1 time per year. Any increase for Designated Supportive Living suites is based on Alberta Health setting Long Term Care Room Rental Rates.

Tell us about the staffing in the Designated Supportive Living Suites. Who will be in charge of the building? Who will be caring for the tenants and what type of care will they provide? What are their qualifications? Where did they receive their training?

There will be Certified Health Care Aides (HCA) providing most of the hands-on personal care such as bathing, grooming, dressing, toileting, medication assistance, and other services to the residents. Licensed Practical Nurses (LPN) will perform nursing care functions, such as injections, wound dressings, and any other tasks that do not fall within an HCA’s scope of practice.

The community has an experienced Manager managing the day-to-day operations. Support to the Manager will be provided by Connecting Care (the Manager). Other employee care partners employed by Points West assist with hospitality services, such as food services, housekeeping, and maintenance.

Alberta Health Services provide Health Care Professionals for case management. The Case Manager, in collaboration with Team (resident and family/ guardian, LPN, HCAs), will develop the plan of care to meet the resident’s needs and oversee the implementation and evaluation of the plan. On Call services by Registered Nurses will be provided by the Alberta Health Services Home Care program.

Will this site have Home Care in the Independent Supportive Living suites?

Yes, home care services will be provided by Points West Living Health Care Aides (HCA) for residents assessed by Alberta Health Services. Case Management services will continue to be provided by Alberta Health Services.

What types of on-site Amenities are there?

Hair Salon; Exercise Room; Assisted Spa Tub Room; Multi-Purpose Room; Guest Room; Cottage Living Rooms; Cottage Kitchens; Laundry Rooms; Ample Parking; Patios; Courtyards (secure and non-secure); Walking Paths; and Gardens.

Who provides the food? Does it come in frozen? Where is it prepared and by whom? Is there a dietician involved in the planning of the meals and special diets?

Points West Living provides homemade meals. We offer residents a variety of choices, allowing them to enjoy local favorites, familiar foods, and specialties. Fresh fruits and vegetables are used when possible. All food is prepared fresh daily, on-site by employee care partners of Points West Living Wainwright. Employee care partners are trained in food preparation and handling. They prepare food based on a 9-week menu cycle. Menus are based on The Canada Food Guide and are approved by a Dietary Technologist. Texture-modified diets are available and managed on-site.

If the menus are pre-planned, what about holidays, special events, or requests?

While there is a 9-week menu cycle, there is always flexibility within that cycle. All menus are reviewed monthly with special consideration given for holidays; special events and occasions; as well as residents' requests.

Will there be a Physician on call?

No. Supportive Living is considered community-based, not medical facility based. Residents would maintain their Physician in the community and would continue accessing physician services in the same manner as before moving to Points West Living. Doctors may choose to make house calls to your suite.

Who can reside at Points West Living?

Points West Living – Designated Supportive Living:

The Designated Supportive Living residents will be assessed by Alberta Health Services through Coordinated Access for Points West Living. Inquiries on the assessment and placement process can be obtained by contacting the Alberta Health Services Intake Nurse in Wainwright at (780) 842-4077.

Points West Living – Independent Supportive Living:

The ISL suites are available to individuals wishing to have the services offered by Points West Living Wainwright (safe environment, meals, housekeeping, recreation, 24/7 emergency staffing). Please contact the office at 780-845-2080 or email at gm.wainwright@pointswestliving.com.